Frequently Asked Questions

Press-on nails are ready-to-wear nail sets that can be applied at home without a salon visit. Matchy Nails are designed to give you a polished manicure look that is quick, flexible, and easy to change for different outfits, moods, and occasions.

Matchy Nails are made for anyone who wants a beautiful manicure without spending a long time at a salon. They are especially useful for busy schedules, special occasions, travel, photoshoots, events, or anyone who likes changing nail styles often.

Our focus is on wearable designs, easy styling, and a polished finish that can match everyday looks as well as special outfits. Each set is selected with shape, color, and overall styling in mind, so your nails can feel like part of your full look.

They are suitable for everyday wear, dates, parties, weddings, holidays, vacations, content shoots, graduations, and other moments when you want your nails to look finished without booking a salon appointment.

Each set includes press-on nails. Depending on the product listing or kit type, application accessories may also be included. Please check the product page for the exact items included with the set you are purchasing.

You can usually apply press-on nails with basic preparation items and the adhesive method you choose. For the best result, make sure your natural nails are clean, dry, and free from oil before application.

Please measure the width of your natural nails and compare your measurements with the size information on the product page. If you are unsure, choose the size that gives the most comfortable coverage without pressing into your skin.

If you are between sizes, we generally recommend choosing the option that feels slightly more comfortable and natural on your nail bed. A secure fit should cover your nail without feeling tight or uncomfortable.

Many styles can work for different nail bed widths, but fit can vary by design and shape. Please check the size details on the product page before ordering. If you are unsure, contact us before purchasing and we can help you review the best option.

Nail glue usually gives a stronger hold. Adhesive tabs are easier to remove and are a good choice for short-term wear, first-time users, or when you want to reuse the nails more gently. See the Application & Removal Guide for both methods.

If you are new to press-on nails, adhesive tabs are often the easiest place to start because they are simple to apply and remove. If you want a stronger hold, nail glue may be a better option. Our Application & Removal Guide shows both.

Start with clean, dry nails, choose the correct nail size for each finger, apply your chosen adhesive, then press and hold each nail firmly in place. For the full video walkthrough, see our Application & Removal Guide.

For longer wear, apply them to clean and dry nails, avoid oil or lotion before application, press each nail firmly, and avoid soaking your hands for the first 1-2 hours. Try to avoid using your nails as tools when opening cans, boxes, or packaging.

Wear time depends on your nail preparation, adhesive choice, and daily activities. Adhesive tabs are usually best for shorter wear, while nail glue can last longer when applied properly. Results may vary from person to person.

For the best hold, avoid water, steam, lotion, and oil for at least 1-2 hours after application. This gives the adhesive time to set and helps your nails last longer.

Do not force or pull them off. Soak your nails in warm water with a little soap or oil until the adhesive softens, then gently lift the nails from the sides. See the removal section for more detail.

Press-on nails should not damage your natural nails when they are applied and removed gently. Damage is more likely if the nails are forced off, pulled off, or removed too quickly.

Many press-on nails can be reused if they are removed carefully and kept in good condition. Reusability depends on the adhesive used, how the nails are removed, and whether the nail surface remains clean and undamaged. The removal guide is the best place to start.

If a nail falls off and is still in good condition, clean away any residue, make sure your natural nail is dry, and reapply it with your preferred adhesive. If you often experience lifting, check that your nails are fully clean and oil-free before application.

You can do normal daily activities after the nails are securely applied, but frequent soaking, hot water, steam, and strong detergents may reduce wear time. Wearing gloves for cleaning or dishwashing can help protect your manicure.

Please contact us first at customerservice@matchynails.com. We will confirm whether it can be arranged based on your request.

We currently ship to Australia and the United States. Shipping availability may change as we continue to grow.

Orders are processed before dispatch, and delivery time depends on your location. Australia orders usually take at least 7 business days after dispatch, while United States orders may take longer depending on the destination and carrier. Please refer to our Shipping Policy for the most current details.

Yes. When tracking is available for your order, we will send the tracking details to the email address used at checkout.

We offer a 14-day return policy. You may contact us within 14 days after receiving your order to request a return. Items must be unused, unworn, unaltered, and in their original packaging. Please contact us before sending anything back.

Please contact us as soon as possible at customerservice@matchynails.com with your order number and clear photos of the issue. We will review the information and help resolve the problem.

No. Please do not send any item back without contacting us and receiving approval first. Items sent back without approval will not be accepted.

You can contact us at customerservice@matchynails.com. Please include your order number if your question is about an existing order.